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Real people, careful answers

Questions about setup, your subscription or your family's data? Write to us. Privacy requests go straight to our privacy team.

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We use your name, email and message only to answer you. See the privacy policy.

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We reply within 2 business days
  • HelloGeneral questions and ideas
  • SupportSetup, pairing, billing
  • PrivacyAccess, correction, deletion and consent
  • SecurityResponsible disclosure

Your privacy rights

Wherever you live, we answer within 30 days and never charge for it. See the privacy policy.

  1. 1Access or downloadAsk for a copy of your family's data, or export it from the web panel.
  2. 2Correct or deleteFix details yourself, or delete your account and every child profile you manage.
  3. 3Withdraw consentTurn off permissions on your child's device or remove the device at any time.
  4. 4Parents and agentsParents act for their children. Authorized agents need written permission; we verify every request.